• (770) 422-2009
  • 1012 Coggins Pl, Marietta, GA, 30060
  • 11755 Pointe Pl A-1, Roswell, GA, 30076

Insurance Information

When you are using health insurance for mental health treatment, there are several important considerations. First, mental health treatments are usually handled differently than your general medical insurance benefits. You may have different copays or not even be covered at all.

Also, mental health benefits may be handled by a different company than your medical benefits. So, for example, if Blue Cross is your medical insurance, you could have another company like Magellan handle the mental health payments.

All providers are individually credentialed so just because one provider at this facility may be on your plan, another may not be. You must check with your insurance company before your visit to be sure that the provider you are seeing is credentialed with the company that administers your mental health benefits.
We ask also that you call your insurance to verify benefits, deductibles etc. so there is no confusion about what your mental health benefits are. Ultimately, you are responsible if your insurer will not pay for the services, but we are more than willing to do whatever is possible on our end to make sure they do.
Keep in mind you do lose some confidentiality rights when you use insurance since they have access to diagnosis and treatment. As a result, some people choose to pay out of pocket.
Many mental health providers do not take insurance because of these administrative burdens and reduced fees from the insurance companies. We share your frustration with using insurance, but we also have a commitment to be available to as many people as possible in the community.
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